Frequently Asked Questions

Everything you need to know about your Desiqlo shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's journey to your doorstep.

Are Desiqlo products ethically sourced?

Absolutely. We pride ourselves on working only with manufacturers who adhere to strict ethical labor practices and use sustainable materials whenever possible.